Is there an app for that?

There is a Dilbert cartoon where Dogbert and PHB talks about two kinds of management problem. Dogbert says “There’s the kind you can solve by yelling and the kind you can solve by buying some sort of software”. (You can see the actual cartoon by following the link above. I wanted to buy the license to post it here, but […]

Service supply chains: Supply chain on steroids

When people talk of supply chains, they typically talk about the supply chain of products that form the main business. Cars, computers et al. However, there is another parallel supply chain that runs below the radar but is much more complex and challenging. That is the supply chain that supports after-market services. A brief on the complexities involved in such […]

Baby and the bathwater – A cautionary tale of systems migration

I recently worked for a very large and well known company, to migrate their legacy procurement systems to cloud. To help you, my reader, to clearly understand legacy- when I requested the user manuals for these systems, I got PDF scans of cyclostyles! Long story short.. Really old systems which were continued to be used because.. they worked..  They had […]

Decentralization mind-shift

As a systems architect in the late 90’s to mid 2000’s, my mind was tuned to work in a particular way. Things were simple back then. Screens were limited to 80×24 character matrices. Commands were function keys.. F1 to F12 and then F13 to F24 using shift. That is, there can be no more than 24 actions on a screen. […]