Aftermarket Operations Leader

Ramprasad
Srinivasan

28 years building, scaling, and transforming aftermarket and supply chain operations across automotive, technology, industrial, and GBS environments — across 8 industries and 4 continents.

28+
Years
8
Industries
$250M
Operations Led
Get in Touch View Career

"I enter ambiguous, high-stakes situations, establish order, build foundational systems, and deliver measurable results. The aftermarket is not a cost centre — it is the highest-margin revenue stream a product company has, if managed as one."

AutomotiveTechnologyIndustrial AftermarketGBSFleet AerospaceFMCG
01

Career

2023 – Present
Tata Consultancy Services
Chennai, India
Associate Vice President — Pre-Sales & Solutioning
Leading supply chain and GBS solutioning using AI-first autonomous operations frameworks. Enabled deals over $80M. Engaged PE teams from BlackRock/GIP, Hillhouse, and Vista on portfolio company transformations.
2007 – 2017
Hewlett Packard / HPE
India · Singapore
Business Operations Manager → Regional Program Manager
Architected and ran HP's global aftermarket parts shared service centre from greenfield — 250 people, $250M annual spend. Delivered simultaneous 20% inventory reduction and 75% service level improvement. First in HP company history.
$250M managed · 250 people · 75% service level improvement
2018 – 2021
Bahwan CyberTek
Oman · UAE
Principal Consultant — Supply Chain & TMS
Built a TMS platform enabling real-time management of 3,500+ mixed-payload vehicles. Led Oracle Cloud ERP migration for Al Hashar Group across multiple business units.
3,500+ vehicles · Greenfield TMS · Oracle Cloud migration
2017 – 2018
Boeing
India
Supply Chain Systems Architect
Migration of 300+ legacy procurement applications to SAP S/4 HANA and Ariba across Boeing's global procurement infrastructure.
2004 – 2007
Wipro / Nike
India · Belgium · South Korea · USA
Consultant — Supply Chain Systems
WMS design and standardisation across Nike Europe (Belgium), South Korea, and USA. Built Nike Europe's Yard Management System from greenfield at Laakdal DC.
1998 – 2004
Hyundai Motor India
India
Assistant Manager — Systems & Aftermarket
Greenfield to #2 market position. Built aftermarket parts operations and distribution systems from launch through 500,000 vehicles sold. Barcode label standard still in use at Hyundai today.
Greenfield build · 500K vehicles · 100 dealerships
02

Expertise

⚙️
Aftermarket Operations
Parts distribution, installed base management, service operations, warranty, and lifecycle revenue capture across automotive, technology, and industrial sectors.
🏗️
Greenfield Builds
Zero-to-one operational capability — site selection, team formation, system implementation, go-live. Hyundai India, HP Global Aftermarket, Al Tasnim TMS.
🔄
GBS & Shared Services
Captive and outsourced delivery model design, process standardisation, governance, and AI-enabled autonomous operations across global environments.
📦
Supply Chain Transformation
ERP migration (SAP S/4 HANA, Oracle Cloud), WMS and TMS implementation, inventory optimisation, and multi-echelon network design.
🚛
Fleet & Transport
Real-time fleet management, telematics integration, TMS implementation, and logistics optimisation across mixed-payload, multi-modal environments.
💡
IBEX Framework
Originator of Installed Base Excellence — a management discipline for aftermarket revenue capture in product companies. ibexframework.com
03

Geographies

Germany
Dresden corridor and DACH broadly. Family anchored in the region from mid-2026.
Primary
UAE
Dubai and Abu Dhabi. Prior Oman experience. Gulf industrial ecosystem.
Primary
Singapore
Prior HPE regional experience. APAC industrial and GBS hub.
Primary
India
Chennai and Bengaluru. Deep domestic market knowledge across manufacturing and technology.
Open

"If you are building something, fixing something, or need someone who has done both — let's talk."

Email
s.ramprasad@outlook.com
Phone
+91-98406-04007
LinkedIn
linkedin.com/in/s-ramprasad
IBEX Framework
ibexframework.com